William’s PC Repair
Athens, Georgia
Phone: (706) 248-5060 | Email: william@wrjcpcrepair.com
Website: https://wrjcpcrepair.com/
These Terms of Service (“Terms”) govern your access to and use of the website https://wrjcpcrepair.com/ (the “Website”) and any services provided by William’s PC Repair (“Company,” “we,” “us,” or “our”). By accessing the Website or engaging our services, you (“Customer” or “you”) acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please refrain from using the Website or our services.
1. Services
We specialize in repairing computers and offering other services such as Windows installations, virus removals, laptop screen repairs, hardware upgrades, PC rebuilding, PC optimizations, and data transfers. We offer our services in Athens, Commerce, Jefferson, Gainesville, and other areas in Georgia.
Our website provides only basic information about our services. The work to be done depends on the device itself and the problem that appears after the diagnostic process.
2. Quotes, Pricing, and Payment
- Prices listed on our website are estimates and may change based on the condition of your device, parts required, and the work involved.
- We will provide a quote and obtain your approval before starting work that goes beyond what was originally agreed.
- Payment is due upon completion of the service unless we agree otherwise in writing.
- We accept the payment methods communicated to you at the time of booking.
- Parts that have been ordered specially for your repair may be non-refundable.
3. Booking, Appointments, and Cancellations
- Appointments can be requested through our website, by phone, or by email.
- Please give us reasonable notice if you need to cancel or reschedule.
- We may need to reschedule an appointment because of unforeseen circumstances and will notify you as soon as possible.
4. Customer Responsibilities
You agree to:
- Provide accurate information about your device and the problem.
- Confirm that you are the owner of the device or have the owner’s authority to request the service.
- Back up your data before service. Please create your own backup of any important files before handing over your device.
- Provide passwords or access only as needed to complete the service, and change them afterward if you wish.
5. Data and Privacy
We realize that your device might have private and confidential information in it. We will only access your data when necessary for us to provide you with our services.
Even with all the precautions that have been taken, there is still an inherent risk that comes with repairs, upgrades, software installation, and even recovery that can lead to data loss. There is no guarantee of data or file or software loss and, therefore, we highly advise backing up your data before we commence services.
Our privacy policy outlines how we handle any personal data gathered through our website.
6. Diagnosis and Repair Limitations
- There might be instances where repairing certain machines is not possible. Should this be the case, we will inform you of what to do next.
- Existing issues, wear and tear, or hidden damage may be discovered during service. Opening or repairing a device can reveal or cause related issues, such as brittle plastics or already-cracked components.
- Devices that are still under manufacturer warranty may lose that warranty if repaired or opened by a third party. Please check your warranty terms before service.
- Software we install must be properly licensed. You are responsible for providing valid licenses, or for purchasing them where required.
7. Warranty on Services
We guarantee our services. If the problem that we have fixed comes up again within [e.g., 30 days], do not hesitate to let us know, and we will try to fix the problem free of labor cost.
This warranty does not cover:
- New or unrelated problems.
- Damage caused by misuse, accidents, liquid, power surges, or physical impact after service.
- Virus or malware infections that occur after the service.
- Parts that carry their own manufacturer warranty, which is handled under that manufacturer’s terms.
8. Uncollected Devices
Please collect your device promptly once we notify you that it is ready. If a device is not collected within [Insert number of days, e.g., 60 days] after notice, we may charge a storage fee or dispose of the device after reasonable attempts to contact you.
9. Limitation of Liability
To the fullest extent permitted by law, William’s PC Repair is not liable for any indirect, incidental, or consequential damages, including loss of data, loss of profits, or loss of use, arising from our services or your use of this website. Our total liability for any claim is limited to the amount you paid us for the specific service giving rise to the claim.
Nothing in these Terms limits any rights you have under applicable law that cannot be waived.
10. Use of This Website
You agree not to misuse our website, including attempting to gain unauthorized access, introducing harmful code, or submitting false or abusive content through our forms or comments. All content on this website, including text, logos, and images, belongs to William’s PC Repair and may not be copied or reused without permission.
Our website may contain links to third-party sites, such as Angi, HomeAdvisor, or Facebook. We are not responsible for their content or practices.
11. Reviews and Testimonials
Reviews and testimonials shown on our website reflect the experiences of individual customers. Results may vary depending on your device and circumstances.
12. Governing Law
These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of law rules. Any dispute will be handled in the courts located in Georgia.
13. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of our website or services after changes means you accept the updated Terms.
14. Contact Us
If you have questions about these Terms, please contact us:
William’s PC Repair
Athens, Georgia
Phone: (706) 248-5060
Email: william@wrjcpcrepair.com
Hours: Every day, 2:30 PM – 11:30 PM