Yes I do. This applies if I cannot find the problem then there is no charge. But if you decided not to repair after I find the problem, a diagnostic fee of $25.00 for our time is charged. If you allow me to do the repair then the diagnostic fee is waived.
I can take a look at your PC and give you a better idea whether it is worth fixing or investing in a new one. I will give you our most honest and expert advice. My rule of thumb is that if the repair cost more than what your computer is worth, it’s probably best to invest in a new one. If you decide to get a new computer, I offer data transfer services to help you transfer your data from your old computer to your new computer.
My goal is to get your computer back to you as soon as possible, quality of service is our top priority. In most cases I can return your computer within 24 – 48 hours. I will be better equipped to answer this question once I perform the diagnostic.
Our highly skilled staff member will take care of you from the minute you walk through the door. I begin with our free diagnostic service. Once I assess what repairs will need to be made, I will let you know the cost upfront and allow you to decide how you would like to proceed.